GM Strategic Partnerships Live Ops

Title: GM Strategic Partnerships Live Ops / Director of Business Development – Outsourcing & Live Ops
Location: Remote (US or LATAM Based)
Type: Full-time

The Opportunity A global leader in game production services and live operations is seeking a Director of Business Development to lead our expansion in the US and LATAM markets. This role is specifically designed for a deal-maker who understands the intricacies of external development, co-production, and long-term live service management. You will be responsible for identifying publishers and developers who need world-class support to scale their existing IP or accelerate their production pipelines.

Key Responsibilities

• Source and secure high-value outsourcing and co-development contracts with Tier-1 publishers.
• Identify opportunities for "Live Ops Takeovers," where our studio manages the full lifecycle of established titles.
• Develop strategic relationships with External Development (XDev) and Procurement leads at major gaming organizations.
• Structure complex service-level agreements (SLAs) and Master Service Agreements (MSAs).
• Collaborate with internal production heads to ensure our service offerings align with market demand for Live Ops and technical art.

Required Experience

• 10+ years of experience in Business Development, specifically within the games outsourcing or service provider sector.
• Proven network of contacts within External Development (XDev) and Production departments in the US/LATAM.
• Expertise in various commercial models: Time & Materials, Fixed Fee, and Revenue Share/Incentive-based Live Ops models.
• Deep understanding of the production lifecycle, from pre-production to long-term live service support.
• Exceptional negotiation skills with a focus on long-term partnership stability.