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Live Operations Director - Helsinki

Salary:
DOE
Sector:
Production
Job Type:
Permanent
Region:
Europe
Location:
Finland
Ref #:
P38700
Post Date:
03-07-2019 01:15 PM

Benefits Package

Bonus scheme
Gym membership
Holiday Allowance
Life Insurance
Mobile Phone
Pension scheme
Private medical insurance
Product Discounts
Profit Share
Relocation Package
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As a Live Operations Director you'll have a huge impact on the success of our mobile games by ensuring that we make decisions in our game that create unique player experiences together with the best possible ROI. Your job is to lead the process of creating, configuring, and maintaining in-game promotional events, contests, new content and sales to drive monthly KPI goals of the games. Seamless collaboration with the whole game development team, including production, design, development, quality control, art and business intelligence, is the key to succeed in this role. You will be responsible of leading and developing the Live Ops team and you will be reporting to the Studio General Manager.

We are looking for a person with strong experience in mobile game development, preferably in a Live Ops role. You have the exceptional combination of creativity and pragmatism in you, which enables you to collaborate flexibly between different functions. You don’t get agitated by conflicting needs and simultaneous priorities, but rather keep your eye on the big picture. Your strength is in identifying what matters the most and you have the ability to organize your time accordingly.

This is a unique opportunity to run Live Ops in a leading mobile studios creating ambitious and boundary breaking mobile games. 

We will offer you a possibility to work with different kind of projects: one with well-established processes and IP as well as one where you are able to influence the very early stages of the game. 

Responsibilities:

  • Central role in P&L planning and analytics
  • Creating and developing Live Ops processes to ensure time and energy is spent in the right areas
  • Managing Live Ops -- in game events & sales – for big, ambitious mobile games
  • Developing a comprehensive in-game event strategy
  • Working with analysts to monitor and report on the performance of the promotions and events and their impact on KPIs and game health
  • Support the product feature and tool roadmap by surfacing unmet player and project needs
  • Working closely with the Marketing, Community teams, & Business teams in defining the product strategy
  • Be involved in the early game design, and making sure that monetization and long term engagement are taken into consideration


Skills Required:

  • Bachelor’s or Master’s degree in Business Administration, Economics, Statistics, Mathematics, or related field
  • Minimum of 5 years of experience from games, preferably in Live Ops, BI or Game Design
  • Experience and ability to set priorities based on the best ROI for the project
  • Ability to read and interpret game analytics
  • Understanding of user acquisition best practices
  • Proven ability to own, build and iterate processes
  • Creative, yet pragmatic mind
  • Excellent in organizing and prioritizing skills
  • Skill in proactively identifying risks and making changes to the plan when necessary with an appropriate sense of urgency
  • Experience in working in a multi-disciplinary team and excellent collaboration and communication skills
  • Exceptional attention to detail
  • Passion for mobile games
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